06 Nov 2021 11:25 AM
Hi I have received my new phone today but changed my mind as device is not suitable
06 Nov 2021 11:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Cejay The first thing you need to do is ring Sky.
06 Nov 2021 11:27 AM - last edited: 06 Nov 2021 11:28 AM
Posted by a Superuser, not a Sky employee. Find out more
@Cejay wrote:Hi I have received my new phone today but changed my mind as device is not suitable
You'll need to call Sky to arrange the return https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund#get-in-touch
Click on the Need More help, Contact Us and click the Blue Call Us button.
01 Aug 2022 04:42 PM
Just had a two phones how doe I return them back to sky changed my mind ,and where post office?
01 Aug 2022 04:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Tetsill
Providing you are still within the cooling off period you’ll need to ring Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or Sky landline. This link provides some information that will help https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
If you later order an alternative device don’t forget you will undergo further credit checks.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion