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Discussion topic: Replace a SIM card that’s not been received

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This message was authored by: Laura5210

Message posted on ‎12 Oct 2024 08:31 PM - last edited: ‎14 Oct 2024 09:52 AM by Staff

Replace a SIM card that’s not been received

How can I get a replacement SIM card for a replacement SIM card that's apparently been sent out but I haven't received when I'm going round in a (Removed) circle on my sky app because the app keeps just telling me to ring sky which I can't do because I don't have my SIM card !!!!

 

I think my heads going to explode soon - you'd think someone would realise that the replacement SIM card wasn't received as it hadn't been activated and my constantly used mobile number has been dead for 6 weeks !!!! Apparently not !!! 😂😂😂😂😂😂😂

 

Moderator note: Removed inappropriate language

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Oct 2024 09:57 AM

Re: Replace a SIM card that’s not been received

Posted by a Superuser, not a Sky employee. Find out more

@Laura5210 

When was these replacement cards sent out as they are delivered by Royal Mail so can take 3 or 4 days to get here.

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