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Discussion topic: Repair

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This message was authored by LBryant93 This message was authored by: LBryant93

Repair

Anyone know how much sky charge for a iPhone repair 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Repair

Posted by a Superuser, not a Sky employee. Find out more

What's the fault?

I am just another Sky customer and my views are my own
LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

Damaged screen 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Repair

Posted by a Superuser, not a Sky employee. Find out more

See here: https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 

(Sky partner with iSmash)

I am just another Sky customer and my views are my own
LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

Do they charge for the repair though

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Repair

Posted by a Superuser, not a Sky employee. Find out more

@LBryant93 wrote:

Do they charge for the repair though


Any accidental damage would be chargeable.

I am just another Sky customer and my views are my own
LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

Do they add it to your bill

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Repair

Posted by a Superuser, not a Sky employee. Find out more

@LBryant93 wrote:

Do they add it to your bill


AIUI you pay iSmash direct.

I am just another Sky customer and my views are my own
LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

I've booked it in with sky?

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Repair

Posted by a Superuser, not a Sky employee. Find out more

Oh, I believe they provide a quote before commencing.  I would assume it's added to your bill if accepted.

I am just another Sky customer and my views are my own
LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

All they said was to send the phone back then they would assess the damage and any additional charges would go on the monthly bill , god knows if that means there is a charge originally or not 

This message was authored by daveNOS This message was authored by: daveNOS

Re: Repair

Posted by a Superuser, not a Sky employee. Find out more

@LBryant93 wrote:

All they said was to send the phone back then they would assess the damage and any additional charges would go on the monthly bill , god knows if that means there is a charge originally or not 


@LBryant93 There won't be any charge made until the damage has been assessed, a smashed screen can lead to other internal damage.

LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

Okay thanks 

This message was authored by Leannet1987 This message was authored by: Leannet1987

Re: Repair

Did u end paying if u don't mind me asking 

LBryant93
Topic Author
This message was authored by LBryant93 This message was authored by: LBryant93

Re: Repair

No it was 600 odd just for the screen repair 

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