Discussion topic: Removing daughters mobile from account

This message was authored by: Mazi001 · ‎15 Aug 2022

Hi, my daughter now has her own mobile account with sky, how do I remove her from my account as I no longer roll over data to her. Thanks

This message was authored by: 63johnw · ‎15 Aug 2022

Hi @Mazi001 if her phone is on your account you can't switch it to hers. If she now has her own account does she have her own new sim with a new number as you can't transfer a sim/number to another sky account. If she does then call sky and cancel the old sim, you would also lose that number.

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This message was authored by: caesarome · ‎15 Aug 2022

Does she have her own Sky sim and mobile or just a Sky sim ?

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This message was authored by: 63johnw · ‎15 Aug 2022

Hi @Mazi001 if her phone is on your account you can't switch it to hers. If she now has her own account does she have her own new sim with a new number as you can't transfer a sim/number to another sky account. If she does then call sky and cancel the old sim, you would also lose that number.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: Removing daughters mobile from account

Removing daughters mobile from account

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