Discussion topic: Removing age restrictions I get to broadband shield then it says "something went wrong"

This message was authored by: Carole21 · ‎22 Jul 2024

Trying to remove age resting from a 13year old and put im over 18 years old but I keep getting" something went wrong"..would appreciate any help

This message was authored by: caesarome · ‎22 Jul 2024

Are you a Sky Broadband customer or Sky Mobile as you have posted in the mobile forum but have mentioned the broadband shield ?

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This message was authored by: TimmyBGood · ‎22 Jul 2024

@Carole21

For Sky Mobile (where you've posted) changing the restriction is described here:

https://www.sky.com/help/articles/parental-controls-sky-mobile

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Removing age restrictions I get to broadband shield then it says "something went wrong"

Removing age restrictions I get to broadband shield then it says "something went wrong"

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Re: Removing age restrictions I get to broadband shield then it says "something went wrong&quot

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