Discussion topic: Refund

This message was authored by: Rodica93 · ‎10 May 2025

Hi, I have been over charged even though I returned the items

This message was authored by: caesarome · ‎10 May 2025

Have you been charged for a non return fee and if so do you have the proof of posting receipt with the tracking details on it ?

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This message was authored by: Daniel0210 · ‎10 May 2025

@Rodica93

What items did you return? Have you proof of posting whatever it is back?

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This message was authored by: 63johnw · ‎10 May 2025

Hi @Rodica93 it can take 2-3 weeks for returns to be processed and if your bill was created in that time span then you would have been charged for the returned device. You should be refunded next month.

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Discussion topic: Refund

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