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Discussion topic: Received new iPhone 16, put giffgaff sim in but no signal, just 4 grey dots

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This message was authored by: Jess1995

Received new iPhone 16, put giffgaff sim in but no signal, just 4 grey dots

I received my new iPhone 16 yesterday, I've put my giffgaff sim in but I have no signal. It's only displaying 4 grey dots next to my WiFi icon. 

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This message was authored by: caesarome

Re: Received new iPhone 16, put giffgaff sim in but no signal, just 4 grey dots

Posted by a Superuser, not a Sky employee. Find out more

A phone signal and your Wi-Fi are two different things so have you gone to settings > Wi-Fi and had it search for your connection and then have it connect to it ?

 

The same with your Giffhaff network, go to settings > network selection.

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This message was authored by: Jess1995

Re: Received new iPhone 16, put giffgaff sim in but no signal, just 4 grey dots

I have tried selecting the network as well as selecting automatic network selection but neither has worked. 

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