15 Feb 2024 04:08 PM
I am also having the same issue as the original post.
Trying to link my mobile account to my skyid but I'am presented with this error message
Whoops, there's been an error
Sorry, we are experiencing some technical difficulties, please try again later.
I'd be grateful for any assistance you can give!
15 Feb 2024 04:14 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
15 Feb 2024 05:00 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @JeffHobson to chat.
15 Feb 2024 05:38 PM
haveing the same as you
Whoops, there's been an error
Sorry, we are experiencing some technical difficulties, please try again later.
from tom
15 Feb 2024 07:24 PM
Posted by a Superuser, not a Sky employee. Find out moreWould you like the messaging team to contact you tomorrow about this ?
15 Feb 2024 08:28 PM
yes plese that wold be graet
15 Feb 2024 08:30 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
16 Feb 2024 08:22 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to @tom1031.
No problem. Browse or search to find help, or start a new discussion on Community.
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