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Discussion topic: Re: Sky Mobile Swap - Sending back old phone

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This message was authored by Raja42 This message was authored by: Raja42

Re: Sky Mobile Swap - Sending back old phone

Hi. I returned mine yesterday with the prepaid label in the box provided and have a receipt from the post office too. But there was no label/invoice to include my details, will sky be able to scan something from the prepaid label to see it's from me?

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Mobile Swap - Sending back old phone

Posted by a Superuser, not a Sky employee. Find out more

@Raja42 wrote:

will sky be able to scan something from the prepaid label to see it's from me?

 


That is correct as it will be scanned in so they will know who it if from. This can take a between 2-3 weeks though.

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