Discussion topic: Re: Return

This message was authored by: Mohit1 · ‎06 Jan 2024

i want to return my phone laptop and accessories thanks

This message was authored by: caesarome · ‎06 Jan 2024

As we are customers here you will need to call Sky. 150 is the number to call from a phone that has a Sky sim in it. If you are in a contract Sky are within their rights to not let you cancel.

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This message was authored by: Daniel0210 · ‎06 Jan 2024

@Mohit1
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Re: Return

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