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Discussion topic: Re: I need to speak with an advisor

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This message was authored by UmakanthTammali This message was authored by: UmakanthTammali

Re: I need to speak with an advisor

Hi,

I have pre ordered Samsung s24ultra on 17/01/2024 and i need a invoice to claim the Samsung watch 6. I request you to provide me the purchase invoice to claim the watch.

Thanks.


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I need to speak with an advisor

Posted by a Superuser, not a Sky employee. Find out more

@UmakanthTammali 

We are all customers here so none of us you can supply you with this.

 

This is what you need to do to get your claim in:

 

To claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.

 

Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: I need to speak with an advisor

Posted by a Superuser, not a Sky employee. Find out more

@UmakanthTammali All documents and contracts will have either been emailed to you by Sky or be available in the Message Centre in your My Sky account.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by 63johnw This message was authored by: 63johnw

Re: I need to speak with an advisor

Posted by a Superuser, not a Sky employee. Find out more

Hi @UmakanthTammali  the invoice number required for the claim is your agreement number minus the letters. 





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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I need to speak with an advisor

Posted by a Superuser, not a Sky employee. Find out more

@UmakanthTammali 

We are all customers here so none of us you can supply you with this.

 

This is what you need to do to get your claim in:

 

To claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.

 

Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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