Discussion topic: Re: I am having problems making & receiving calls

This message was authored by: Lorraine6671 · ‎10 Apr 2024

I phoned you a while back as my husband has passed away I wanted to cancel his phone but now I am having a problem making phone calls on my hand set.

This message was authored by: caesarome · ‎10 Apr 2024

Sorry about your husband.

If you contacted Sky to cancel his phone and they have done this then you will be unable to make calls on it.

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This message was authored by: Daniel0210 · ‎10 Apr 2024

@Lorraine6671 wrote:

I phoned you a while back as my husband has passed away I wanted to cancel his phone but now I am having a problem making phone calls on my hand set.

@Lorraine6671

Can you just clarify… did you and your late husband both have Sky mobiles and is it now yours that's not working after his was cancelled? Has the device been working okay since the other one was cancelled?

By the way you didn't call us. You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Re: I am having problems making & receiving calls

Re: I am having problems making & receiving calls

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Re: I am having problems making & receiving calls

Re: I am having problems making & receiving calls

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