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Discussion topic: Re: Hi ordered a tablet yesterday and it's still saying coming soon, what does that mean?

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This message was authored by Lauren112 This message was authored by: Lauren112

Re: Hi ordered a tablet yesterday and it's still saying coming soon, what does that mean?

How long does the final checks usually take before get a delivery date, as I'm in the same boat 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi ordered a tablet yesterday and it's still saying coming soon, what does that mean?

Posted by a Superuser, not a Sky employee. Find out more

@Lauren112 

They won't happen over the weekend so maybe tomorrow. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Lauren112
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This message was authored by Lauren112 This message was authored by: Lauren112

Re: Hi ordered a tablet yesterday and it's still saying coming soon, what does that mean?

Okay thank you, I just wasn't sure how long it usually takes to be provided with a delivery date, it's my first time ordering with sky

This message was authored by caesarome This message was authored by: caesarome

Re: Hi ordered a tablet yesterday and it's still saying coming soon, what does that mean?

Posted by a Superuser, not a Sky employee. Find out more

@Lauren112 wrote:

How long does the final checks usually take before get a delivery date, as I'm in the same boat 


The latest on your order can be found here:

 

https://www.sky.com/ordertracking

 

If nothing appears then this will be because further financial checks that will be carried out so if you pass these checks then you should be able to track it sometime over the coming week.

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Lauren112
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This message was authored by Lauren112 This message was authored by: Lauren112

Re: Time taken for credit checks

I received one of those emails saying they cancelled my order but minutes later I received a here's what happens next emails, thank you for ordering with sky, and I'm still able to track my order but no delivery date yet.  I can't find any answers from anyone, does this mean it's gone through or not? 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Time taken for credit checks

Posted by a Superuser, not a Sky employee. Find out more

@Lauren112 wrote:

I received one of those emails saying they cancelled my order but minutes later I received a here's what happens next emails, thank you for ordering with sky, and I'm still able to track my order but no delivery date yet.  I can't find any answers from anyone, does this mean it's gone through or not? 


@Lauren112 

In view of that update it's likely you may have failed the required credit check(s). Also, emails confirming or cancelling the order sometimes arrive out of sequence. See this link for Skys guidance ~
https://www.sky.com/help/articles/credit-checks-sky-mobile
Be aware that if you keep trying to order the device this could further impact your credit score. If you contact Sky they would be able to confirm that’s the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record.

Any initial payment you’ve made should hopefully be refunded after about 14 days.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Doubledee222 This message was authored by: Doubledee222

Re: Hi ordered a tablet yesterday and it's still saying coming soon, what does that mean?

I would if you still need the other laptop, send the one you currently have back within the cooling off period then wait a month or (late mr this year November I believe) keep the device and pay it off asap, if you do decide to wait till November your looking at the M4 chip in all MacBook Pros, and MacBook Air in the spring 2025, the M4 chip is insane thanks to apples Chinese partner doing away with the M3 chips, even the basic M4 will be more than enough, or if you can afford it opt for the IPad Pro 13" 1TB or 2TB that has a thunderbolt 4 connection along with a use as a second display, you could also purchase the Magic Keyboard and it could be your portable laptop as those M4 chips especially in the 1TB and 2TB models are way way overcharged you could link it up to a monitor up to 6K and use a IMac Keyboard which believe me is more than capable of making any sky MacBooks looks inferior, those are the only possible options, if your also into graphic designing or art design the nano textured display is beautiful don't listen to the nonsense about them dimming the tandem oled display, it doesn't it looks awesome, you will unfortunately need to purchase the pencil pro if you hsve a different version, Apple changed the magnets around so in effect you need to purchase everything new , or opt for the iPad Air M2 and use a anker hub to use it as a display but unfortunately it only runs at 60hz and not 120 like the Pro

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