‘Account already linked’ issue with Sky ID

[SaoirseLnrd]

I'm having this problem. I ordered a laptop last year and then 2 weeks ago ordered an iPad. I thought I used the same account as that's all I have? But now I can't find anything to do with the iPad.

i have emails confirming my order but i can find anything on the sky app. 
im not sure what im meant to do from here? 

[caesarome · Accepted solution]

@SaoirseLnrd 

So they can check what account it is on I would suggest contacting Sky tomorrow about this.

Under “Need more help” might be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295