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This discussion topic has been answered Discussion topic: Rawtenstall extended outage Sky mobile

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This message was authored by: beesleg

Rawtenstall extended outage Sky mobile

It is over 10 days loss of service in the BB4 postcode afrea, when will kit be fixed?

 


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This message was authored by: 63johnw Answer

Re: Rawtenstall extended outage Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @beesleg  no one here can answer that. In case you aren't aware sky use the O2 network and don't have their own masts. If there is an issue they are reliant on someone else repairing the masts. Once it's fixed if you call sky they should give some credit back to compensate. You call them on 150. 

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I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by: 63johnw Answer

Re: Rawtenstall extended outage Sky mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @beesleg  no one here can answer that. In case you aren't aware sky use the O2 network and don't have their own masts. If there is an issue they are reliant on someone else repairing the masts. Once it's fixed if you call sky they should give some credit back to compensate. You call them on 150. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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