0

Discussion topic: Proof of purchase

Reply
This message was authored by: Meghan+and+Kieran

Proof of purchase

I need to actually get my proof document, where is it?

Reply

All Replies

This message was authored by: caesarome

Re: Proof of purchase

Posted by a Superuser, not a Sky employee. Find out more

@Meghan+and+Kieran 

May we ask what this for,so an insurance claim or a Samsung free gift claim ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Meghan+and+Kieran
Level 1 icon
Topic Author
This message was authored by: Meghan+and+Kieran

Re: Proof of purchase

isnruance claim with my insurnace provider.

This message was authored by: caesarome

Re: Proof of purchase

Posted by a Superuser, not a Sky employee. Find out more

@Meghan+and+Kieran 

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests


This was posted by a Sky employee previously :


"The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills."


So look for your credit agreement in your message centre:
https://www.sky.com/mymessages

 

Have a read of this for poroof of useage:

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Meghan+and+Kieran
Level 1 icon
Topic Author
This message was authored by: Meghan+and+Kieran

Re: Proof of purchase

Hello, none of them provide me the IMEl. can you please forward me one for my iphone 15 that provides this please?

Avatar for Meghan+and+Kieran
Level 1 icon
Topic Author
This message was authored by: Meghan+and+Kieran

Re: Proof of purchase

Also, i have requested it be sent to my email, and i'm not recieve anything...

Avatar for Meghan+and+Kieran
Level 1 icon
Topic Author
This message was authored by: Meghan+and+Kieran

Re: Proof of purchase

I only have my pre contract document, not my actual creidt agrement which should inlciude IMEl

This message was authored by: 63johnw

Re: Proof of purchase

Posted by a Superuser, not a Sky employee. Find out more

@Meghan+and+Kieran wrote:

Hello, none of them provide me the IMEl. can you please forward me one for my iphone 15 that provides this please?


You aren't talking to sky CS here @Meghan+and+Kieran so no one here can do that for you. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply