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Discussion topic: Proof of Blacklisting and usage document

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This message was authored by Seb5 This message was authored by: Seb5

Proof of Blacklisting and usage document

I have lost my phone and require Proof of Blacklisting and Usage Document to make my insurance claim. I have spoken to the call centre and the only confirmation provided was for the call.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Proof of Blacklisting and usage document

Posted by a Superuser, not a Sky employee. Find out more

@Seb5 

The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills etc.

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests


It may also be a good idea to register the loss/theft on the Immobilise website

https://www.immobilise.com

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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