Discussion topic: Problem tracking my order

This message was authored by: samksdat · ‎07 Jan 2024

Hi, about two days ago I bought a contract for the iPhone 14. Whenever I click track my order it comes up with the following:

We're unable to retrieve the details of your order at the moment.

Please sign out, close your browser and try again in a few minutes time.

If that doesn't work, we will provide a phone number for you to call us on.

This message was authored by: caesarome · ‎07 Jan 2024

As well as signing out have you tried clearing your cookies and cache then signing back in again ?

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This message was authored by: samksdat · ‎07 Jan 2024

Yeah just did that, still saying the same though unfortunately

This message was authored by: caesarome · ‎07 Jan 2024

All you can do is to call them for an update.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: samksdat · ‎07 Jan 2024

Okay thanks

Discussion topic: Problem tracking my order

Problem tracking my order

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