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Discussion topic: Porting number over to Sky

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Avatar for Mickgaa
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This message was authored by: Mickgaa

Message posted on ‎19 Sep 2025 09:42 AM

Porting number over to Sky

I have moved to Sky Mobile from Virgin and I completed the steps to Port when ordering the phone. 

 

I have activated the eSIM but 48 hours later and the number on new phone still new 089 number and Virgin number/phobe still active. 

 

There is no contact number to speak to anyone - all help appreciated. 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎19 Sep 2025 09:43 AM

Re: Porting number over to Sky

Posted by a Superuser, not a Sky employee. Find out more

@Mickgaa  You can call on 150 from your Sky Sim

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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