This discussion topic has been answered Discussion topic: Poor mobile signal strength calls keep dropping out
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Message posted on 20 Aug 2025 04:12 PM
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Hi Despite the sky map saying we have good coverage. Both myself and my wife are experiencing difficulty with calls. Ie garbled communiction usually no bars on signal strength or they come and go.
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Message posted on 25 Aug 2025 02:22 PM
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It's also worth noting that Sky don't own or maintain any mobile phone masts so any work you've seen, or heard about being carried out, is by a third party.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on 20 Aug 2025 04:19 PM
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Re: Poor mobile signal strength calls keep dropping out
Does any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 Aug 2025 02:09 PM
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Re: Poor mobile signal strength calls keep dropping out
Hi thanks for that, it was a great help. It appears work was going on in the area. However still got only 1 bar up and most times none??
Message posted on 25 Aug 2025 02:22 PM
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It's also worth noting that Sky don't own or maintain any mobile phone masts so any work you've seen, or heard about being carried out, is by a third party.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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