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Discussion topic: Poor 4G in London

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This message was authored by Ardgill88 This message was authored by: Ardgill88

Poor 4G in London

I live in rural Aberdeenshire and have excellent coverage with Sky.  This is my second visit to London this month and my 4G is terrible.  Signal down to 1 bar and often jumps to 3G. 
Why is this the case? 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Poor 4G in London

Posted by a Sky employee

Hi Ardgill88

 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Poor 4G in London

Posted by a Sky employee

Hi Ardgill88

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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