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Discussion topic: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

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This message was authored by Dave8787 This message was authored by: Dave8787

Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

What does first 2 digits of the bank account ending in used to pay....? Does it mean the last two digits of my sort code? The last two digits of my account number? The fifth and sixth digits of my account number?

 

Eg if my account number is:

1234 5678

which numbers does it want?

 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Posted by a Superuser, not a Sky employee. Find out more

@Dave8787 

If you are asked for the first two digits of your bank account number then in your example it would be the 1 and 2, as this is not your sort code.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Posted by a Superuser, not a Sky employee. Find out more

@Dave8787 

If you are asked for the first two digits of your bank account number then in your example it would be the 1 and 2, as this is not your sort code.

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Dave8787
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This message was authored by Dave8787 This message was authored by: Dave8787

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Thank you. That would make sense but what about the "ending in" part of the instruction? Or do you think that's a mistake their end?

This message was authored by caesarome This message was authored by: caesarome

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Posted by a Superuser, not a Sky employee. Find out more

I would assume they are saying what the last two digits are so that you can provide them with the first two.

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Dave8787
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This message was authored by Dave8787 This message was authored by: Dave8787

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Ahh, I think I get it now. They just weren't showing the ladt digits so I didn't understand. I feel like an idiot. Thank you for your help.

This message was authored by jb146 This message was authored by: jb146

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Hi,

 

I am still super confused by this question from Sky.

 

Are they asking for the long number on a debite card or the 8 digit number?

 

And then is it the first 2 digits? I am confused by the 'ending in' part.

 

Thank you!

This message was authored by caesarome This message was authored by: caesarome

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Posted by a Superuser, not a Sky employee. Find out more

@jb146 

Do you pay by a debit card and if so what are you being asked to provide ?

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This message was authored by jb146 This message was authored by: jb146

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Thank you for helping!

 

I want to add a mobile contract to my Sky account (already have wifi and tv with sky).

But when I go to 'checkout' it asks for;

 

'Please enter the first 2 digits of the bank account ending in used to pay your Sky account.'

 

To confirm I am the account holder.

 

I pay already via debit card so am just not sure which digits Sky want me to input?

Are they from the long number or the account number? and then what do they mean by 'ending in'.

 

Any clarification would be appreciated!

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Please enter the first 2 digits of the bank account ending in used to pay your Sky account.

Posted by a Superuser, not a Sky employee. Find out more

From what you have said I would have thought it would be the frst two digits of the debit card number so the long one.

 

If that does work then try the first two digits of the bank account number that your card would be linked to.

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