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Discussion topic: Plan Charges

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This message was authored by OliverT16 This message was authored by: OliverT16

Plan Charges

Hi,

 

I've looked on my sky account and it's said "out of plan charges this month" I'm wandering what that means


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Plan Charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @OliverT16  out of plan charges include using extra data outside of your plan, sending premium rate text or mms (picture) messages, calling numbers not included in your allowance/plan. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by GD1 This message was authored by: GD1

Re: Plan Charges

Posted by a Superuser, not a Sky employee. Find out more

@OliverT16  As customers like you we cannot see your bill, there should be a blue down arrow next the this, click, what does it say?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Plan Charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @OliverT16  out of plan charges include using extra data outside of your plan, sending premium rate text or mms (picture) messages, calling numbers not included in your allowance/plan. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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