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Discussion topic: Piggybank data if one person leaves

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This message was authored by: lollyfozzy

Piggybank data if one person leaves

HI.  Me and my husband are both with Sky mobile  within the same account and have accrued some piggybank data between us.  If one of leaves sky to switch to another provider, what happens to the data in the piggybank?  Does it all stay in the piggybank for the remaining  one of us to use?

Thanks

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This message was authored by: Daniel0210

Re: Piggybank data if one person leaves

Posted by a Superuser, not a Sky employee. Find out more

@lollyfozzy 

You are correct - provided the one staying with Sky is the account holder. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: Piggybank data if one person leaves

Posted by a Superuser, not a Sky employee. Find out more

@lollyfozzy wrote:

Does it all stay in the piggybank for the remaining  one of us to use?


It does unless the account holder cancels then all the data in the piggybank would be lost.

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This message was authored by: lollyfozzy

Re: Piggybank data if one person leaves

Thanks.  How can I tell which of us is seen as the account holder?  It's in his name but with my contact details (inc. mobile number).  

This message was authored by: caesarome

Re: Piggybank data if one person leaves

Posted by a Superuser, not a Sky employee. Find out more

If it is in his name then he would be to account holder.

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