PiggyBank & Sky Mobile has disappeared

[Calx]

my Sky mobile has disappeared from the Sky mobile app, so I can't add my mobile data.  Yet my Sky mobile direct debit is still being collected.

I've updated my mobile phone, but cannot add mobile data as my mobile contract is no longer visible via Sky mobile app.  

does anyone know why..?  mant thanks

[63johnw]

Hi @Calx  are you using the correct login details ? If you are then call sky on 150 to see if they can help you.