Discussion topic: Piggy bank not rolling data

This message was authored by: mcdh · ‎29 Jul 2022

Please would anyone be able to recommend how to fix this? I cannot roll data from the piggy bank from the mysky app or web.

I called customer services and I was told to keep on checking and trying. I've been doing this but nothing works. Does anyone have any idea?

Thanks in advance.

This message was authored by: 63johnw · ‎29 Jul 2022

Hi @mcdh there was an issue where it was taking a while for the data to appear but that seemed to have been fixed. All you can do is call sky again for help, free on 150.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

View this Answer within the discussion

This message was authored by: 63johnw · ‎29 Jul 2022

Hi @mcdh there was an issue where it was taking a while for the data to appear but that seemed to have been fixed. All you can do is call sky again for help, free on 150.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: mcdh · ‎29 Jul 2022

@63johnw it was actually giving an error after you select how much you want to roll on the sim - it says that they're unable to roll data.

If that is the same thing. then I'll call sky again.

Thanks a lot!

Discussion topic: Piggy bank not rolling data

Piggy bank not rolling data

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