07 Aug 2022 10:32 AM
I am new to sky and am receiving my first propped bill but I have been charged for additional picture messages when I have sent them via iMessage. I thought that when I am in the house my iMessage including pictures are automatically sent via the internet. I wouldn't have switched to sky if I knew messages would be charged for. Am I doing something wrong 😢
07 Aug 2022 11:57 AM
Posted by a Superuser, not a Sky employee. Find out moreYou would be charged for these unlss you sent them via something like Whatsapp I'm afraid as imessage is just a service to send them to other iphones so are classified as pictures and therefore are chargeable.
07 Aug 2022 12:21 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you send these messages to more than one number at once and could some of these numbers not be an Apple device therefore becoming chargeable?
07 Aug 2022 12:33 PM
No just to the one number
07 Aug 2022 12:57 PM
Posted by a Superuser, not a Sky employee. Find out moreWas the recipient an iPhone?
07 Aug 2022 01:18 PM
yes she was, I have never been charged by Vida phone for iMessage pictures 😬
07 Aug 2022 01:46 PM
Posted by a Superuser, not a Sky employee. Find out moreI think if the recipient was not at home and had data switched off they might have gone as picture messages (ie: not iMessages). Someone might be able to confirm that possibility.
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