Reply

Phone stopped working

Runner
Posts: 1
Post 1 of 3
351 Views

Phone stopped working

Hi i had my galaxy s8 delivered Saturday and it's been working fine till this morning went to go on to it and it's just gone off and won't come back on if put it on charge for the last half hr and still won't come back on

All Replies
Reply
Oracle
Posts: 13,963
Post 2 of 3
335 Views

Re: Phone stopped working

@moore2010 Try holding down the power button and the down volume button for 12 seconds, this should force the phone to switch on if it doesn't you need to call Sky to report a faulty handset.

---------------------------------------------------------------------------------

Oracles are not Sky employees, we are just customers and will not be able to assist with account or billing issues.



imagebam.com
Runner
Posts: 8
Post 3 of 3
289 Views

Re: Phone stopped working

Hi @moore2010,

 

we will have to press the power button for 10 seconds and turn down the volume simultaneously.

 

s8.jpg

 

Thanks.

Italo.

Reply
Recommended Threads
25-04-2018 10:48 PM
04-03-2018 06:33 PM
Jack8679 04-06-2018 05:35 PM
22-04-2018 05:03 PM
11-06-2018 03:27 PM