0

Discussion topic: Phone number has reverted back to temporary number after iPhone update

Reply
This message was authored by Jo+Langham This message was authored by: Jo+Langham

Phone number has reverted back to temporary number after iPhone update

I've just updated my iPhone 13 with latest software and my phone has reverted back to the temporary number Sky gave me when I changed from Vodafone - I can't send text messages from my number now and can't receive calls. It's been ok until I did the update. I've tried to change the number in settings but it just goes back to the temporary number 

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: Phone number has reverted back to temporary number after iPhone update

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jo+Langham  it has been reported before on here that it can take quite a few attempts to get the number to change, are you restarting your phone as well as changing the number ?

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Jo+Langham
Topic Author
This message was authored by Jo+Langham This message was authored by: Jo+Langham

Re: Phone number has reverted back to temporary number after iPhone update

Yes I've turned it on and off again several times - it's obvs something to do with the software update as was all ok until I updated 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion