Discussion topic: Phone not showing up on my account

This message was authored by: Tahira063 · ‎04 Jan 2024

Hi, I have two phones from sky that is monthly payments. Only one phone is showing up on my account and the second one does not show up. I need to change my payment dates but I cannot access any details about my second phone but the money is being taken.

This message was authored by: caesarome · ‎04 Jan 2024

This happens if the second phone you ordered for some reason wasn't order on the same account that the other one is on so I'm afraid as that appears to be the case they cannot be linked now.

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Discussion topic: Phone not showing up on my account

Phone not showing up on my account

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