Discussion topic: Phone never connects to a local network when out of the country
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Message posted on 15 Sep 2025 07:14 AM
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Phone never connects to a local network when out of the country
We have just landed in Greece, my phone has picked up a local network and I can use the international passport. My husband’s phone has not. We had the same problem a year ago, Sky eventually condescended to send him a new SIM. And it’s STLL NOT BLOODY WORKING!! He has converted to an eSIM. Will he EVER be able to use his phone abroad?
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Message posted on 15 Sep 2025 07:34 AM
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Re: Phone never connects to a local network when out of the country
He may have already tried it but see the troubleshooting in this link
https://www.sky.com/help/articles/sky-mobile-roaming-problems
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 15 Sep 2025 09:15 AM
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Re: Phone never connects to a local network when out of the country
Thanks. All settings correct still doesn't work. I think Sky has a personal vendetta against my husband. It's his phone that's the problem, mine never fails. I've converted his SIM to an eSIM to see if that worked, it hasn't.
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