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Discussion topic: Phone isn’t linked to any account

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This message was authored by beans3 This message was authored by: beans3

Phone isn’t linked to any account

My dad first got my current phone for me on his sky account however I've been paying the bill for it. He has since taken my phone off his account but I don't know how to put it onto my account. I've tried to link with sky id but that seems hopeless as does trying to scour through a hundred emails to figure it out.

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This message was authored by caesarome This message was authored by: caesarome

Re: Phone isn’t linked to any account

Posted by a Superuser, not a Sky employee. Find out more

@beans3 wrote:

He has since taken my phone off his account but I don't know how to put it onto my account


Not sure what you father has done @beans3 as you can't take a phone off an account and neither can you move it to a different one as it has to remain on the account it was ordered on.

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Phone isn’t linked to any account

Posted by a Superuser, not a Sky employee. Find out more

Hi @beans3  you can't transfer a phone to a different account. 

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