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Discussion topic: Phone dropped in water

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Avatar for Ashleighg123
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This message was authored by: Ashleighg123

Message posted on ‎07 Nov 2025 12:35 PM

Phone dropped in water

My phone has accidentally fell in water and I'm scared it won't charge? Is there any chance of a replacement? 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎07 Nov 2025 12:44 PM

Re: Phone dropped in water

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ashleighg123  not without paying for a new phone, you will also have to continue paying any balance left on the old one. Do you have house insurance you could claim on ?

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