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Discussion topic: Phone contract(ending) to sim only does piggy bank transfer?

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This message was authored by Jonezy01 This message was authored by: Jonezy01

Phone contract(ending) to sim only does piggy bank transfer?

Phone contract coming to an end in April, I want to carry on with sky mobile but with sim only(not upgrade my phone). does my piggy bank transfer over with it?

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This message was authored by GD1 This message was authored by: GD1

Re: Phone contract(ending) to sim only does piggy bank transfer?

Posted by a Superuser, not a Sky employee. Find out more

@Jonezy01  Nothing will happen nor needs to happen, payment on the device will end and you continue with the sim you have as sim only with all the data you pay for & have in the piggy bank

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Jonezy01
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This message was authored by Jonezy01 This message was authored by: Jonezy01

Re: Phone contract(ending) to sim only does piggy bank transfer?

@GD1 thankyou, so I don't need to do anything? Just continue with sim only, do I need to notify them or will it just carry on?

 

This message was authored by caesarome This message was authored by: caesarome

Re: Phone contract(ending) to sim only does piggy bank transfer?

Posted by a Superuser, not a Sky employee. Find out more

You do not need to do anything as all that will happen automatically is Sky will stop billing for the phone. Everything else remains the same as it is now.

 

So now you will be a sim only customer.

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This message was authored by GD1 This message was authored by: GD1

Re: Phone contract(ending) to sim only does piggy bank transfer?

Posted by a Superuser, not a Sky employee. Find out more

@Jonezy01 wrote:

@GD1 thankyou, so I don't need to do anything? Just continue with sim only, do I need to notify them or will it just carry on?

 


 Just make sure one the device is paid off no other deive payments are taken in error, otherwise, nothing is required from you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Jonezy01
Topic Author
This message was authored by Jonezy01 This message was authored by: Jonezy01

Re: Phone contract(ending) to sim only does piggy bank transfer?

@GD1 @caesarome thankyou both for your help its much appreciated 🙏 

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