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Discussion topic: Phone billing

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Rose19
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This message was authored by Rose19 This message was authored by: Rose19

Phone billing

‎26 Feb 2024 01:53 PM

Hello I had 39.50 to pay off left on my phone contract and I payed it all off manually last week but I have just checked and it has gone down to 19.50 for some reason but I payed it all off so what do I do 

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Phone billing

‎26 Feb 2024 01:59 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rose19  call sky on 150. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Phone billing

‎26 Feb 2024 02:11 PM - last edited: ‎26 Feb 2024 02:12 PM

Posted by a Superuser, not a Sky employee. Find out more

Once the device credit is paid off billing continues for the data plan until you cancel it.

I am just another Sky customer and my views are my own
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