I pay for multiple phone contracts and I am late on payments which has caused them to all be restricted. I was wondering if I can pay one phone bill to get it unlocked before the others?
Posted by a Superuser, not a Sky employee. Find out more
@Lauren212 If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant, in fact any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
You should be able to pay the bill and set up your direct debit via the MySky app or online using this link https://www.sky.com/manage/bill/
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
As you will be billed from them all on the one bill Sky will not restore them until the bill has been paid in full and that you have also set up your payment method.
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Posted by a Superuser, not a Sky employee. Find out more
@Lauren212 If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant, in fact any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
You should be able to pay the bill and set up your direct debit via the MySky app or online using this link https://www.sky.com/manage/bill/
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Posted by a Superuser, not a Sky employee. Find out more
If your contract includes devices be aware that continued non-payment can see the credit agreement cancelled and the full amount become immediately payable.
I am just another Sky customer and my views are my own even if you don't like the answers
Use the link at the end of my reply you've marked as the answer.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
