Payments

[Susansab]

I am getting so flustered with Sky.

One month they take payments on the 13th, another 14th and today is the 7th on my SKY Mobile.

I am seriously going to cancel all my subscriptions everything with SKY, after 20 plus years I have had enough.

As for the box, the programs on demand are not available on most days, they are not capable of correctly adding the episodes in order, what am I paying for? Seriously.

[Daniel0210]

@Susansab 

Your TV and your Sky mobiles are on separate accounts so are billed separately. Sky don't take payment on weekends so if your normal payment date falls on a Saturday or Sunday then it's most likely to revert to the following Monday or Tuesday. 

[Susansab]

Thank you but my payments should be 13th not 7th.

[PandJ2020]

Is it a new mobile account?

[Susansab]

Fairly new only a few months

[PandJ2020]

---

@Susansab wrote:

Fairly new only a few months

---

Worth checking the payment date again as payments for new contracts are based on the delivery/activation date.  You can set the payment date after a couple of payments have cleared.