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Discussion topic: Payed phone bill but still cut off

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This message was authored by Layla-mae This message was authored by: Layla-mae

Payed phone bill but still cut off

I have payed my phone bill but my phone is still off, how did I get it back? 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Payed phone bill but still cut off

Posted by a Superuser, not a Sky employee. Find out more

@Layla-mae 

Before reinstating your services Sky will require payment in full and also the setting up of a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well. The payment also has to clear into Skys account. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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