Discussion topic: Packaging for swap not received

This message was authored by: CUbacuba13 · ‎13 Jan 2024

Despite phoning Sky now on 7 occasions and being promised that the packaging & pre paid return label were on there way, I haven't received either, started phoning about this issue on 2 nd December, I'm about to be charged for the third consecutive month for two phones.

Please help!

This message was authored by: caesarome · ‎13 Jan 2024

I take it your addesss is correct on your account because even taking into account the Christmas and new year break it should have been with you by now.

Yoh can use any packaging you have got but you will need Sky to send or email you a returns label,

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Discussion topic: Packaging for swap not received

Packaging for swap not received

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