Package has been sent back to sky

[Kyle433]

I have ordered AirPods and couldn't be deleivered twice and I have received a notification that it's been sent back to sky, I can't get in touch with anyone to resend it 

[caesarome]

@Kyle433 

As customers here there is nothing we can do for you other than to suggest that you keentrying to get in contact with Sky.

[GD1]

@Kyle433  You will need to call Sky, the community can't help with any orders.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.