Ordered a black phone recieved purple

[Mb21]

Ordered a black phone got home and it's a purple one 

[Daniel0210]

@Mb21 

You'll need to call Sky to discuss the error. Dial 150 from a Sky mobile if you already have one. 

[Mb21]

I don't have a sky mobile not opened the phone as wrong colour 

[Daniel0210]

@Mb21 
You can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible.

Note: We were informed recently the lines were busier than usual so try to pick a quieter time.