17 Oct 2023 11:47 AM
Hello!
Can I get an update on when my new phone will arrive please?
Many thanks
Beth
17 Oct 2023 11:54 AM
Posted by a Superuser, not a Sky employee. Find out more@BethRogers
After the two credit checks are complete the most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order
We have no insider knowledge regarding stock levels or delivery timescales but when your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.
**If you’ve ordered anything in the iPhone 15 range there will be inevitable delays due to awaiting stock from Apple**
17 Oct 2023 11:54 AM
Posted by a Superuser, not a Sky employee. Find out more@BethRogers
After the two credit checks are complete the most up to date information on your particular order should become available at
https://www.sky.com/help/articles/track-sky-order
We have no insider knowledge regarding stock levels or delivery timescales but when your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.
**If you’ve ordered anything in the iPhone 15 range there will be inevitable delays due to awaiting stock from Apple**
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