Order meant to arrive today but never recieved tracking information

[Nicole117]

I ordered an iPhone 16 plus in pink on the 16th, everything has gone through and I received an email saying it should be delivered on the 19th, which is today, however I haven't recieved any tracking information or information from dpd about my delivery, should it still come today? Or am I going to be waiting a while, it said it was in stock so I'm unsure why it would take any longer

[Daniel0210 · Accepted solution]

@Nicole117 

DPD will be extremely busy delivering iPhone 17's. You've ordered an iPhone 16 at an unfortunate time.

As we’re customers we have no insight into stock levels or any delivery timescales. The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which will have details of your 1 hour delivery time slot.