Discussion topic: One of my plans has gone up to£9.50

This message was authored by: Kate+Johnston · ‎12 Jul 2022

One of my mobile plans has gone up this month but looks like it's normal price next month, why?

This message was authored by: 63johnw · ‎12 Jul 2022

Hi @Kate+Johnston what does the breakdown show ? Used extra data ? Mms charges ? Premium rate calls ?

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This message was authored by: Kate+Johnston · ‎12 Jul 2022

It shows nothing

This message was authored by: PandJ2020 · ‎12 Jul 2022

@Kate+Johnston wrote:
It shows nothing

It must show something - expand it and see what it comprises of.

I am just another Sky customer and my views are my own

This message was authored by: Kate+Johnston · ‎14 Jul 2022

Hi, found the breakdown but it was apparently a call to us for 1min 15 secs. It's my 13 year olds phone and he said he didn't phone the us 🤷🏻‍♀️

This message was authored by: Daniel0210 · ‎14 Jul 2022

@Kate+Johnston

Does the call to the US show on the phones call history? To otherwise challenge this charge you would have to speak to Sky.

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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Discussion topic: One of my plans has gone up to£9.50

One of my plans has gone up to£9.50

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