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Discussion topic: On sim only but want to change provider

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Avatar for Lesley131
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This message was authored by: Lesley131

Message posted on ‎22 Nov 2025 03:55 PM

On sim only but want to change provider

Hi my device has been paid for ages ago and so I'm in a sim only deal . I want to change provider but don't know how to keep number or if I'm contracted for a length of time to Sky ? Do I need to do anything or let Sky know in advance ? Or can I just change sims and cancel payment ?  Please help .  Thank you 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎22 Nov 2025 04:12 PM

Re: On sim only but want to change provider

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@Lesley131 

A sim contract is for 12 months so to move your number to a different network you need to get a pac code and this link explains how to do this:

 

https://www.sky.com/help/articles/switching-mobile-providers-leaving-sky-mobile

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