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Discussion topic: Old phone number not showing on my new iPhone after activation

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This message was authored by 06MEGAN This message was authored by: 06MEGAN

Old phone number not showing on my new iPhone after activation

I registered my new phone and  activated my sim with my pac code on Sunday, few hours later my sim was activated but with a new number and not my old one, I have tried numerous times to change but unable to change and still showing my number,

 

Please advise 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Old phone number not showing on my new iPhone after activation

Posted by a Superuser, not a Sky employee. Find out more

@06MEGAN  You can't transfer numbers between sky sims 

 

you would need to transfer the number you want to keep to another payg network then back again to the correct sky sim

 

a pac code can only be used to transfer numbers between different networks not between sims on the same network


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06MEGAN
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This message was authored by 06MEGAN This message was authored by: 06MEGAN

Re: Old phone number not showing on my new iPhone after activation

Hi,

 

I am with giffgaff and transferring to sky.

 

This is doable?

 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Old phone number not showing on my new iPhone after activation

Posted by a Superuser, not a Sky employee. Find out more

@06MEGAN 

You need to get a Pac code from GiffGaff and give it to Sky who will then move your number to your Sky sim as per this:

 

https://www.sky.com/help/articles/switching-to-sky-mobile-keep-your-number

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