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Discussion topic: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0

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This message was authored by Chris180 This message was authored by: Chris180

Old phone keeps turning itself off, need a swap but they have valued my old phone at £0

Old phone keeps turning itself off ( samsung galaxy s22 ultra )

 

need a swap or fix  but they have valued my old phone at £0 So I'd have to pay the rest of my device on top of a new one which I can not afford ! 

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This message was authored by caesarome This message was authored by: caesarome

Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0

Posted by a Superuser, not a Sky employee. Find out more

Have you spoken to Sky or Samsung about getting it sent off to be looked at ?

 

 

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Chris180
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This message was authored by Chris180 This message was authored by: Chris180

Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0

Not as of yet, I've no idea where to start to be honest 

This message was authored by caesarome This message was authored by: caesarome

Re: Old phone keeps turning itself off, need a swap but they have valued my old phone at £0

Posted by a Superuser, not a Sky employee. Find out more

I would start here:

 

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

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