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This message was authored by: Simon187

Old number not linked on new I phone ?

Had new phone delivered,did all the set up needed ,but for sum reason my old number hadn't been put on to new phone pak number entered properly,can any one help 


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This message was authored by: caesarome Answer

Re: Old number not linked on new I phone ?

Posted by a Superuser, not a Sky employee. Find out more

What network was your old phone number previously with because if it was Sky then it isn't possible to use a pac to move it between two different Sky sims.

 

You could either use the sim you have or if you want to transfer the number you have to the new sim then you would need to use a Pac code to transfer your current sim number to a PAYG network and then use another pac code via them to transfer it back to your new Sky sim.

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This message was authored by: caesarome Answer

Re: Old number not linked on new I phone ?

Posted by a Superuser, not a Sky employee. Find out more

What network was your old phone number previously with because if it was Sky then it isn't possible to use a pac to move it between two different Sky sims.

 

You could either use the sim you have or if you want to transfer the number you have to the new sim then you would need to use a Pac code to transfer your current sim number to a PAYG network and then use another pac code via them to transfer it back to your new Sky sim.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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