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Discussion topic: Old iphones on my account as devices

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This message was authored by: SCP

Message posted on ‎18 Sep 2024 09:08 AM

Old iphones on my account as devices

Hi, I have 2 old iphones that I am no longer paying for listed as devices on my current mobile account. I am not making payments for them anymore and have since upgraded but chose to keep the phones and get new devices.

Can I remove these from my account as I am no longer paying for them? One of them I no longer have at all, the other has been given to one of the kids. I keep them to pass onto the kids or sell elsewhere as I will get more money from them at other places when I choose to get rid of them.

 

Can old iphones be removed from my device account, if the contract for them is no longer active?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎18 Sep 2024 09:13 AM

Re: Old iphones on my account as devices

Posted by a Superuser, not a Sky employee. Find out more

They are only removed if they are returned to Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎18 Sep 2024 09:54 AM

Re: Old iphones on my account as devices

Posted by a Superuser, not a Sky employee. Find out more

@SCP 

Old phones such as these are not counted as active devices so should not cause you any issues.

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