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Discussion topic: Old iPhone locked to Sky Network

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This message was authored by Paul+Cotgrave This message was authored by: Paul+Cotgrave

Old iPhone locked to Sky Network

Afternoon, 

 

We've managed to get our hands on an old iPhone X that's locked to the Sky Network - can anyone advise if there's a link on the Sky to get this device unlocked?

 

I've read through some threads that state Sky devices aren't locked since 2021, obviously, this device pre-dates it.

 

Any advice offered, welcomed.

 

Cheers


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Old iPhone locked to Sky Network

Posted by a Superuser, not a Sky employee. Find out more

Have you tried resetying the network settings because if the phone was from Sky then it should not be locked to them so give this a try (step 7):

 

https://support.apple.com/en-gb/111786

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Old iPhone locked to Sky Network

Posted by a Superuser, not a Sky employee. Find out more

Have you tried resetying the network settings because if the phone was from Sky then it should not be locked to them so give this a try (step 7):

 

https://support.apple.com/en-gb/111786

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Paul+Cotgrave
Topic Author
This message was authored by Paul+Cotgrave This message was authored by: Paul+Cotgrave

Re: Old iPhone locked to Sky Network

Thanks, that helped somewhat 🙂

 

Its no longer showing as being locked to sky, but it does show as being "Network Provider Lock - SIM locked".

 

Looks like its o2 Tesco. Thanks for your help nevertheless.

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